Face to face counselling, working from Llandudno - LL30 1DH. I also offer telephone and online counselling sessions.
Hello and welcome. I'm Donna, a qualified counsellor with a Level 4 Diploma in Therapeutic Counselling and over 18 years of professional experience in social work, specialising in Children and Families Services. I am a registered member of the British Association for Counselling and Psychotherapy (BACP) and fully insured, with an enhanced DBS for working with both adults and children. I provide counselling to children age 10+, teenagers and adults.
I offer face-to-face counselling in Llandudno, as well as online and telephone sessions for clients who prefer this method of counselling. Whether you are experiencing anxiety, grief, relationship difficulties, or challenges related to family or life changes, counselling can help you gain insight, clarity, and confidence to move forward.
My background as a social worker has given me in-depth understanding of trauma, attachment, and the long-term impact of separation and loss — insights I bring into my counselling practice. I currently work as a private practice counsellor and for the NHS Counselling Service.
I have supported people with a wide range of complex and sensitive issues, including:
Abuse (emotional, physical, sexual)
Neglect
Trauma
Mental health challenges
Substance misuse
Domestic violence
Anxiety and depression
Grief and bereavement
Separation and loss
Identity and self-esteem
Whether you’re struggling with difficult life events, longstanding emotional pain, or simply feeling overwhelmed, counselling can offer a space for reflection, clarity, and growth.

Counselling sessions take place in a safe and supportive environment, where your thoughts and feelings can be shared freely. I provide guidance, empathy, and professional support to help you navigate your challenges at your own pace.

Many people come to counselling when life feels difficult or overwhelming. Sharing your experiences in a supportive environment allows you to gain perspective, understand yourself better, and start taking steps toward change.

Together, we explore your thoughts, emotions, and experiences to identify patterns and make informed choices. Counselling empowers you to understand why you feel or react in certain ways and supports you in making decisions that promote wellbeing and growth.
As a person-centred counsellor, I offer a warm, non-judgemental, and confidential space where you are free to explore your thoughts and feelings at your own pace.
I believe that in order to truly connect with your inner self and make meaningful changes, it’s essential that you feel heard, safe, and supported throughout the counselling process. My role is to walk alongside you as you navigate whatever challenges or emotions you are facing — always at your pace.
My background and qualifications:
My counselling experience, social work experience and life experience allows me to support you to find a way forward and navigate life's challenges. I use a solution-focused approach, whilst providing empathy, understanding, and practical guidance.
£55.00 per 60-minute session. I also offer half-hour sessions.
I offer a free 15-minute telephone consultation, which is optional, however can help you decide whether I am suitable for your needs.
Weekly session are recommended, however you can choose how often you have a session. Some people feel fortnightly is preferable or even monthly. You can also dip and and out of counselling as you feel necessary. Your counselling sessions should work for you and fit around you.
I accept payment by bank transfer and I require 24 hours cancellation notice.
If you’re considering counselling, I’d be happy to speak with you in confidence about how we can work together. Recognising when you need additional support and reaching out can be difficult, but is a positive step. It can take courage, but if you are visiting my website, you are already taking your first step. Please continue to reach out and allow me to help and support you on your counselling path.
Your journey starts here......
Why should I attend counselling?
Counselling provides a safe and confidential space to explore your thoughts, feelings, and experiences. It allows you to gain insight, reflect on challenges, and develop strategies to cope with difficult situations. My role is to support you on your journey, helping you find your own solutions at your own pace.
How long will I need counselling?
The number of sessions depends on your individual needs and goals. Some clients find a few sessions sufficient, while others benefit from ongoing support. We can discuss what might work best for you during your initial consultation.
Can I bring someone with me?
Sessions are intended to be private to provide a safe and personal space for reflection. In exceptional circumstances, this can be discussed in advance.
What happens during a session?
Each session lasts one hour. We begin by discussing what brought you to counselling, then work together to explore your thoughts and feelings. There is no pressure, and you can share as much or as little as you feel comfortable with.
Is everything I say confidential?
All sessions are strictly confidential and adhere to BACP ethical guidelines, though confidentiality may need to be breached in certain circumstances to ensure your safety or the safety of others. This will be discussed during your first session.
Phone: +44 7853 254747
I understand that reaching out to a counsellor can feel like a big step. You can contact me with any questions, or arrange a free 15-minute telephone consultation to see if you feel I am the right counsellor for you. The therapeutic relationship is important:
I aim to respond to all enquiries within 24 hours. All communication is confidential and handled securely.